Mobility Solutions
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The rapid adoption of smartphones by consumers to interact anytime, anywhere is forcing insurers to implement mobile-ready applications and provide consistent customer experiences. The role of mobility solutions has gained much significance in the recent times and has been a great leveller to increase trust, transparency, and convenience. Mobility apps compliment the digital operations of any insurance company.
Product Highlights
Beyontec mobility applications offer an additional channel for insurers to connect with customers across various functions such as generating quotes, issue policy and renewals, access policy documents and claims processing, allowing insurers to offer a convenient way for customers to interact with them while improving business efficiency.
Online Quotes
Deliver real-time quotes to customers by integrating the mobile app with the insurers core system and generate quote instantly.
Online Access of Policy Documents
Empower customers to quickly access their policy details and documents from anywhere, using the authenticated access of the mobile app.
Online Statement of Accounts
Deliver up-to-date statements of accounts and other relevant reports to customers based on the queries and as per the policy information.
Online Renewals
Facilitate easy premium renewals using the mobility app where customers can access policy information and make payments using the integrated payment options.
Service Request
Open new doors to service customers by enabling service requests to be submitted using the mobile app. Elevate the service level standards using chatbots or through service requests that can be attended based on pre-defined SLAs.
Claim Notification
Mobile app allows the policyholder to report their motor claims and to upload digital documents such as photos of accident vehicle, claims information form, etc. in real-time to the insurer using the mobile app.
Online Premium Payment
Extend the pay-from-anywhere feature to customers whereby policyholders can make premium payments for new or existing policies using the mobile app payment gateways.
Promotions
Send targeted up-sell and cross-sell promotions directly to customers on their devices, improving the response levels of such campaigns and increasing the conversions
Feedbacks
Add an additional channel for customers to share feedback on services, which helps in improving the service quality and also to address issues before they get out of hand.
Highly Secured App
The Beyontec mobility applications are built on the latest technologies and incorporate the highest levels of encryptions and security layers to ensure maximum security of information.
Multi-Device Compatibility
Beyontec mobility apps are compatible with both for Android and iOS devices and can be downloaded from Google Play or App Store.
Beyontec Mobility Solution Apps
Customer App
Integrates with core systems
The app integrates with core systems to serve the remote mobile customers and to serve real-time information anywhere, anytime.
Real-time Data
Customers can use mobile application to get quotes, access policy documents, make premium payments, access documents and even do a self-survey of their claims.
Secure Access
The customer mobility application is built on the latest technology and incorporates the highest levels of encryption and security layers to ensure maximum security of information.