Portals Solution
Home > Accelerators > Portals Solution
Digital transformation led innovation are forcing insurance businesses to migrate to an online ecosystem, by driving digital business operations and interconnections between different constituents. The online operations make it possible for business to be open and be available at all times while enabling a collaborative opportunity to conduct business from a single platform.
Product Highlights
Beyontec Accelerator Portals are self-service enablers that help insurers expand their business activities on the web – providing access to the right information to the right user constituents, while empowering users to access information and transact in real-time.
Automated Rating Engine
The comprehensive rating engine built in to the portals allows insurers to configure their own ratings across all products, to arrive at the best premium rates.
Business Rule Engine
The configurable business rules engine of the accelerator allows insurer to configure both simple and complex rules definition using business-like terms for specific business needs and to meet regulatory norms.
Dynamic Product Configuration
The product definition engine, automated rating engine, and powerful business rule engine enables insurers to create and launch new products faster and make them available on portals.
In-built Document Management System
In built document management system enables customers to upload all documents digitally to complete the entire transaction cycle without any manual intervention.
Premium Payment Integration
The portals are integrated with payment gateways where payments can be made using credit card or debit cards and other online payment methods.
Online Policy Renewal
The customer can use the secure portal payment facility to make online renewal payments using their credit card or debit card.
Automated Notification
The customer portal is equipped with real-time information on policies and will trigger automated reminders to the policyholder on outstanding premium. The notifications frequency can be set as desired.
Service Request
The customer can make service request using the portal which will reflect in the core system in real-time helping the insurer take immediate action and maintain the service SLAs.
Real-time Dashboard
The portals provide real-time information and data in visual and graphical formats for better comprehension by the portal users.
Customer Feedback
Real-time feedback can be captured from customers through the portals for improving the quality of service and for benchmarking.
Beyontec Portal Solutions
Customer Portal
Empower customers to access policy documents, request quotes, purchase policies, pay premiums, retrieve endorsements, file claims and renew policies. Apart from making them self-reliant, the portal helps customers save time and makes it more convenient to carry out their tasks efficiently, at anytime and from anywhere.
- Fast and easy setup of the portal and credentials for customers
- Generate quotes and buy new policies online
- View policy documents, forms, and notices in digital, printable formats
- Digitally sign necessary application and policy forms using the E-sign process
- View coverage, limits, and premiums on existing policies
- Process premium payments due
- Process policy renewals
- Minimise the number of service calls and enquiries.
Broker Portal
Generate real-time quotes, issue policies, request endorsements, access policy information and support policyholder in filing claims, get customer details, process transactions, and configure dashboards and reports. The Customer360 feature of the tool, provides instant access to customer information, helping your brokers handle queries more effectively.
- Broker portal can integrate with insurance company’s core systems for secure access to real-time data
- Allows brokers to generate quote and get policies online and in real-time
- Maintain online operations, cross sell and up sell products to customers
- The self-service capability allows brokers to easily find information for better customer response
- The Customer360 feature provides instant access to customer profiles, helping your brokers handle queries more effectively.
Surveyor Portal
Reduce turnaround times for surveys by enabling the surveyors to execute the end-to-end process digitally. The tool notifies surveyors about allocation of new claims for inspection and lets them access all relevant risk information and upload their survey reports and images in real-time. It improves efficiency, minimises inaccuracies, reduces fraud and saves time.
- Fast and easy setup of the portals for surveyors
- Generate online survey report and submit them online
- Review related documents in digital formats, real time
- Upload survey images supporting the survey assessment
- Improve efficiency, minimises inaccuracies and reduce fraud
- Reduce total time and cost of surveys
Garage Portal
The online portal provides real-time access to the networked garages providing them with information on new repair tenders issued by the insurer. This enables garages to instantly quote and accept work orders from the insurer cutting down the manual processes, paperwork and time.
- Get real-time access to the networked garages
- Give equal opportunity for all garages to bid for a specific work order by providing them with information on repair-specific tenders issued by insurers
- Empower garages to quote for the specific tenders and submit online
- The in-built business rules allow review of all quotations received from the different garages for a specific work order and will automatically select the best quotation based on the quotation value and time estimated to complete the repair
- The portal will then automatically assign the work order to the select garage using the pre-defined business rules and artificial intelligence built into the system
- Provide real-time access to repair services and information on repair status to customers
- Helps insurers cut down the manual processes, paperwork and time while facilitating repairs
Service Provider Portal
Enable service provider portal-based solutions for services such as hospitals, clinics and chemists to transact business with the insurer online. They can accept service requests, offer service and process payments and improve the overall speed, quality, and consistency of service experiences.
- Easy integration with service provider systems
- Pre-define the rates for services for better estimations
- Leverage real-time interaction between insurers and providers on pre-authorisation and auto adjudication
- Automatically provide pre-authorisation and auto-adjudications for faster claims processing
- Minimise fraud and ensure faster settlements
- Customer Portal
-
Customer Portal
Empower customers to access policy documents, request quotes, purchase policies, pay premiums, retrieve endorsements, file claims and renew policies. Apart from making them self-reliant, the portal helps customers save time and makes it more convenient to carry out their tasks efficiently, at anytime and from anywhere.
- Fast and easy setup of the portal and credentials for customers
- Generate quotes and buy new policies online
- View policy documents, forms, and notices in digital, printable formats
- Digitally sign necessary application and policy forms using the E-sign process
- View coverage, limits, and premiums on existing policies
- Process premium payments due
- Process policy renewals
- Minimise the number of service calls and enquiries.
- Broker Portal
-
Broker Portal
Generate real-time quotes, issue policies, request endorsements, access policy information and support policyholder in filing claims, get customer details, process transactions, and configure dashboards and reports. The Customer360 feature of the tool, provides instant access to customer information, helping your brokers handle queries more effectively.
- Broker portal can integrate with insurance company’s core systems for secure access to real-time data
- Allows brokers to generate quote and get policies online and in real-time
- Maintain online operations, cross sell and up sell products to customers
- The self-service capability allows brokers to easily find information for better customer response
- The Customer360 feature provides instant access to customer profiles, helping your brokers handle queries more effectively.
- Surveyor Portal
-
Surveyor Portal
Reduce turnaround times for surveys by enabling the surveyors to execute the end-to-end process digitally. The tool notifies surveyors about allocation of new claims for inspection and lets them access all relevant risk information and upload their survey reports and images in real-time. It improves efficiency, minimises inaccuracies, reduces fraud and saves time.
- Fast and easy setup of the portals for surveyors
- Generate online survey report and submit them online
- Review related documents in digital formats, real time
- Upload survey images supporting the survey assessment
- Improve efficiency, minimises inaccuracies and reduce fraud
- Reduce total time and cost of surveys
- Garage Portal
-
Garage Portal
The online portal provides real-time access to the networked garages providing them with information on new repair tenders issued by the insurer. This enables garages to instantly quote and accept work orders from the insurer cutting down the manual processes, paperwork and time.
- Get real-time access to the networked garages
- Give equal opportunity for all garages to bid for a specific work order by providing them with information on repair-specific tenders issued by insurers
- Empower garages to quote for the specific tenders and submit online
- The in-built business rules allow review of all quotations received from the different garages for a specific work order and will automatically select the best quotation based on the quotation value and time estimated to complete the repair
- The portal will then automatically assign the work order to the select garage using the pre-defined business rules and artificial intelligence built into the system
- Provide real-time access to repair services and information on repair status to customers
- Helps insurers cut down the manual processes, paperwork and time while facilitating repairs
- Service Provider Portal
-
Service Provider Portal
Enable service provider portal-based solutions for services such as hospitals, clinics and chemists to transact business with the insurer online. They can accept service requests, offer service and process payments and improve the overall speed, quality, and consistency of service experiences.
- Easy integration with service provider systems
- Pre-define the rates for services for better estimations
- Leverage real-time interaction between insurers and providers on pre-authorisation and auto adjudication
- Automatically provide pre-authorisation and auto-adjudications for faster claims processing
- Minimise fraud and ensure faster settlements
